Refund Policy

1. Return & Refund Conditions
We hope you are satisfied with your purchase, but if you have any concerns, please note the following return and refund conditions:

• Return requests must be made within 7 days of receiving the product (according to the Consumer Protection Act).
• The item must be unused, unopened, and in its original packaging to be eligible for return.
• Food products are non-returnable unless defective or damaged upon arrival.
• If the product is damaged during shipping, please provide unboxing photos as proof for claim processing.

2. Return Process

• Contact our customer service with your order number and reason for return.
• Once confirmed, we will provide the return shipping address.
• Please return the product using its original packaging and a trackable shipping method.
• Once we receive and inspect the item, refunds will be processed within 7-14 business days.

3. Refund Method

• Credit Card Payments: Refunds will be credited to the original card, processing time depends on the issuing bank.
• E-Payments / Bank Transfers: Refunds will be sent to the original payment account within 7-14 business days.
• Shipping fees are non-refundable unless the return is due to product defects or incorrect shipment.

4. Exceptions & Special Cases
Returns and refunds will not be accepted in the following cases:

• Exceeding the 7-day return period.
• Opened or used items (unless defective).
• Return requests due to personal preference rather than product defects.
• Sale items, custom-made products, or items marked as non-returnable.

For any questions, please contact us: [Store Contact Information].